Contact Us
One address for everything
support@studysprit.com reaches us for accounts,
payments, refunds, privacy requests and bug reports. We reply within 2 working days.
| About | Write to |
|---|---|
| Your account, or a problem in the app | support@studysprit.com |
| A payment, or a refund | support@studysprit.com |
| Your data, or deleting your account | support@studysprit.com |
| A parent or guardian asking about a student's account | support@studysprit.com |
What to include
So we can find your account without asking twice, tell us the mobile number or email
you signed in with. For anything about a payment, add the Razorpay Payment ID from
your receipt — it starts pay_.
Registered address
StudySprit
[Street address]
[City, State, PIN]
India
How quickly we reply
- Refunds and payment problems — within 2 working days.
- Account and privacy requests — within 2 working days, and completed within 30 days as India's Digital Personal Data Protection Act requires.
- Bug reports — we read every one, but we only reply if we need more detail from you.
Safety
If you are in distress, please do not wait for an email reply. In India you can reach Tele-MANAS on 14416 or KIRAN on 1800-599-0019, both free and staffed 24 hours.
StudySprit