StudySpritPrivacy Policy
1. Who we are
StudySprit ("we", "us") provides an AI-powered study application for students. For questions about this policy or your data, contact support@studysprit.com.
2. What we collect
| Data | Why |
|---|---|
| Mobile number or email | To create and secure your account (via Firebase Authentication). |
| Parent/guardian email | Only if a parent or guardian contacts us about an account. |
| Your messages to the AI | To generate answers and to let conversations continue between sessions. |
| Study activity | Subjects, progress, Pomodoro sessions, quiz results, XP, levels and streaks. |
| Homework photos | Only if you use the Homework Scanner. Deleted automatically after 7 days. |
| Study time | If you use Screen Time: how many minutes you spend in the app each day, split by which tool earned them, plus a daily goal you set yourself. |
| Payment records | If you buy a plan: the Razorpay order and payment reference, the amount, which plan it bought, and when it expires. Never your card, UPI or bank details. |
| Usage and crash data | To keep the app working and to control AI costs. We record request counts and token totals, not the content, for this purpose. |
We do not ask for your address, your school, your exam results, your date of birth or your payment details.
3. Who processes your data
To generate AI answers we send your question — and, for the Homework Scanner, your photo — to an AI provider:
| Provider | Used for |
|---|---|
| OpenAI | Text features, all image processing, and all safety checks. |
| DeepSeek | Text features, where enabled. If one provider is unavailable the other may answer instead. |
| Google Firebase | Sign-in, one-time passcodes and crash reporting. |
| OneSignal | Push notifications, where you have allowed them. |
| Razorpay | Subscription payments. Your card details go straight to Razorpay and never touch our servers — we store only whether a payment succeeded, its amount, and which plan it bought. |
4. Age
StudySprit does not ask your age or your date of birth, and we do not verify it. The app is open to students of any age, and every account is treated the same way.
Because we do not collect age, we cannot and do not apply different handling to younger students. The protections below apply to every account, and are enforced on our server rather than in the app, so they cannot be bypassed from a phone:
- The AI is instructed to keep everything age-appropriate for a school student, and not to give medical, legal or financial advice.
- Every message and every uploaded photo is checked by automated safety filters before and after the AI replies.
- Messages suggesting self-harm or crisis are never sent to an AI model at all.
A parent or guardian can ask us to switch AI tools off for a student's account at any time, and that choice is honoured until they ask us to reverse it. Because we hold no age information, we cannot identify which accounts belong to children — a parent will need to tell us the mobile number or email the account uses.
We would rather state this plainly than imply more than we do. India's Digital Personal Data Protection Act contemplates verifiable parental consent for processing a child's data. We do not operate an age check or a verified parental approval step. If you are a parent who would rather your child did not use this app, contact us and we will delete the account.
4a. Payments
Paid plans are processed by Razorpay. Card, UPI and bank details are entered inside Razorpay's own checkout and go straight to Razorpay — they never pass through the app or our servers, and we never see or store them.
What we store is the Razorpay order and payment reference, the amount, which plan it bought, and when that plan expires. We keep this for as long as tax and accounting law requires, which means payment records survive account deletion. See our Refund & Cancellation Policy for how to cancel or ask for a refund.
5. Safety processing
Every message you send to an AI tool is screened before it is processed, and replies are screened as they are generated. If a message suggests self-harm or crisis, the app does not send it to an AI model at all — it shows Indian mental-health helplines instead. We keep a record that a check happened, its outcome, and a short excerpt, so we can review safety incidents and improve the system.
6. How long we keep things
- Chat history and study data — until you delete your account.
- Homework photos — 7 days, or immediately when you delete your account.
- Screen Time totals — until you delete your account.
- Payment records — kept for as long as tax and accounting law requires, which is longer than your account. Deleting your account removes your chats, photos and study data, but we must keep a record that a payment happened, for how much, and when.
- Usage counts — retained in aggregate for cost and capacity planning.
7. Your rights
Under India's Digital Personal Data Protection Act and comparable laws, you can:
- Access and export your data — Settings → Export my data, as a JSON file.
- Delete your account and everything in it — in the app, or on our account deletion page.
- Switch off AI for a student's account — contact support, and it stays off until you ask us to reverse it.
- Correct your details — contact support for anything you cannot change in the app.
8. Security
All traffic uses HTTPS. AI provider keys are held only on our server and never shipped in the app. Every request is verified against your sign-in token before it is processed. Uploaded photos are stored behind access-controlled links, never guessable URLs.
9. What we do not do
- We do not sell or rent your personal data.
- We do not show personalised advertising.
- We do not use your conversations to train our own models.
10. Changes
If we change this policy in a way that materially affects you, we will tell you in the app before the change takes effect.
11. Contact
support@studysprit.com — or see our contact page for postal details and response times.